Effective Date: Julne 2, 2025
Last Updated: June 2, 2025

Lyschin Paralegal Services ("we", "our", or "the Firm") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable laws in Ontario.

By engaging our services or visiting our website, you agree to the practices described in this policy.

1. What is Personal Information?

Personal information refers to any information about an identifiable individual, such as your name, contact details, date of birth, personal history, financial or legal information, and any other data that can be used to identify you. This does not include business contact information used to contact an individual in their business or professional capacity.

2. How We Collect Personal Information

We may collect personal information through:

• Initial intake forms or consultations

• Phone calls, emails, or other direct communication

• Online contact forms or document submissions

• Identity verification during notary or legal services

• Legal documents shared during case management

We only collect information necessary for the purposes identified in this policy.

3. Purpose of Collection

We collect and use your personal information to:

• Provide legal and notary services

• Verify your identity for legal purposes

• Respond to inquiries and schedule appointments

• Communicate with you about your matter

• Maintain accurate client records and files

• Comply with legal, regulatory, and professional obligations

We do not use personal information for marketing purposes without your explicit consent.

4. Consent

We will seek your express or implied consent to collect, use, or disclose your personal information, except where otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, doing so may limit our ability to provide certain services.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose it only in the following circumstances:

• To legal or regulatory authorities, if required by law or a court order

• To trusted service providers (e.g., IT support) who assist in the operation of our business and are bound by confidentiality agreements

• With your explicit consent, for referral purposes to another legal professional if your matter exceeds our scope

Any third party with whom we share personal information is required to safeguard it in accordance with privacy laws and this policy.

6. Storage and Safeguards

We take reasonable precautions to protect your personal information against unauthorized access, disclosure, or misuse, including:

• Secure password-protected systems and encrypted email communications

• Physical file protection for any hard copies

• Access to personal data limited to authorized personnel only

Information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law or professional guidelines.

7. Access to Your Personal Information

You have the right to request access to your personal information and to request corrections if you believe the information we hold is inaccurate or incomplete. To make a request, please contact us at the details provided below. We may require verification of identity before processing your request.

8. Website and Cookies

Our website may use cookies or similar technologies to improve user experience. These do not collect personal data unless you submit it through our contact forms. Third-party services (e.g., Google Analytics or email marketing tools) may collect anonymized data. You may disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any revisions will be posted on our website with the effective date clearly marked.

10. Contact Us

If you have any questions about this Privacy Policy, your personal information, or if you wish to make a request or file a complaint, please contact:

Lyschin Paralegal Services
Email: [Insert Contact Email]
Phone: 647-875-5927

This Privacy Policy is intended to comply with the requirements of Ontario privacy laws and PIPEDA, and reflects our commitment to responsible information management.